At Renest Hotels & Resorts, we would like assure you that your health and safety is our utmost priority.
In the wake of the Coronavirus threat that is looming over us, we are constantly monitoring the updates from the World Health Organization.
For prevention and transmission, we have implemented the following additional precautionary hygiene measures across our hotels based on Ministry of Health & Family Welfare's advisory and guidelines.
This includes sensitising our associates to the protocol prescribed by the Government authorities, sanitization of all areas, body temperature checks for everyone visiting our premises, increased access to alcohol-based hand sanitizers across all touch points.
At Renest Hotels & Resorts, we believe in having an informed, attentive and careful approach to the situation.
We understand your travel plans will be affected, given these unprecedented times. For any reservations currently holding for travel dates till 30th April, you may choose to cancel these with no penalties. If you have paid booking deposits, you may choose to either hold them with us for future travel until 31st December, 2020 or ask for a refund.
If you have made your reservations through Travel Agents or travel websites, we request you to contact them directly to cancel the reservations.
We would also like to assure you that we are entirely flexible with all new reservations and have instituted a policy that allows you to cancel your reservation at any time.
For further assistance, guests can write to us at firstname.lastname@example.org.
We wish you and your families continued safety and look forward to welcoming you back soon.